Thank you for visiting our site. My name is Heather Miller and with a degree in Literature and over 40 years of experience in selling books, particularly language learning books, I have seen lots of change in the industry.

Most of the changes (like the internet) have been good, but unfortunately some, like the collapse of customer service, really bad.

We are based in Croydon Victoria (Australia). My business is small and that is the way I want it. This lets me give you the kind of service that you deserve. When you deal with my business you deal with me personally and if you have any query at all you are most welcome to contact me personally.

My email address is heather@worldlanguages.com.au and my phone number is 03) 9876-1085.

When you buy from me there is no need to guess. I will be delighted if you contact me to discuss which material would suit your particular needs best.

My pledge to you is that I will attend to your orders immediately, at a fair price without any hidden costs and offer you the best advice that I can.

I guarantee that I will never make your details available to a third party, and that if you are unhappy with your purchase and return it to me within 10 days in a saleable condition I will either refund your money or give you a credit – whichever you prefer (unfortunately this can’t apply to software).

I look forward to being of service
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